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A look at how implementing an SMSC
(such as Spatch SMSC) can greatly benefit your wireless service company.
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Creating Customer Loyalty |
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Reducing Churn |
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Customer & Prospect Interaction |
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Increase Airtime |
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Past Due Help? |
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Encourages Customers to Integrate |
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Information Services |
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Leading-Edge |
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Beat the Competition |
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Easy to Use |
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Creating Customer Loyalty |
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In every service business throughout the world, creating customer loyalty can be achieved
by continually providing your customers with valuable and enhanced solutions. Short Messaging
Service achieves this by giving your customer one more reason to be loyal to your company.
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Reducing Churn |
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Once your customers get used to the convenience of SMS, they'll find it hard to leave you.
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Customer & Prospect Interaction |
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SMS from a website offers the opportunity to reach current customers AND potential
customers. Plus, you can promote other products and services on the same page.
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Increase Airtime |
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Want to increase your subscribers' airtime? Text messages sent to subscribers' phones
will cause many subscribers to make more calls and use more airtime.
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Past Due Help? |
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Want a good way to reach Past Due Customers? Send a canned text-message to all of your
past due customers!
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Encourages Customers to Integrate |
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Some of your corporate customers will be interested in integrating SMS into their internal
applications (service dispatch, monitoring, etc.). Additionally, since SMS is "two-way",
integration can include message delivery as well as delivery confirmation. Customers who
integrate w/ your SMS solution will be very loyal.
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Information Services |
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Hook your SMS solution up to an information service and let your customers receive news,
weather, stocks, sports, etc. Text-messaging makes this possible.
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Leading-Edge |
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Instead of just having a web page, with SMS you will have an interactive solution running
on the web. Your customers will view your company as innovative and progressive.
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Beat the Competition |
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You have a great service; they don't!!! Need we say more?
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Easy to Use |
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With all the different methods of sending messages (software, web, e-mail, etc.),
text-messaging has become easier (and more valuable) than ever.
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